Knowledge Base

Billing Sep 2, 2026

Beyond Basic Routing: Configuring Dynamic Tariffs and Volume Discount Plans

Discover how PortaBilling’s real-time charging engine enables telecom providers to configure complex dynamic tariffs, custom override agreements, and highly attractive volume discount plans for enterprise clients.

By Shaiful 2 mins reading

Billing Aug 19, 2026

Securing Your VoIP Network: Advanced Fraud Protection and Active Call Monitoring

Learn how to secure your VoIP network using PortaBilling MR70’s advanced fraud protection tools, spending plans, overdraft prevention, and bandwidth-aware active call monitoring to ensure network stability.

By Shaiful 2 mins reading

Billing Aug 17, 2026

Empowering End-Users: A Deep Dive into PortaBilling's Customer Self-Care Interface

This article explores PortaBilling's PB-100 Customer Self-Care interface, highlighting how empowering end-users to manage accounts, view CDRs, and handle payments independently significantly reduces telecom support tickets.

By Shaiful 2 mins reading

Billing Aug 17, 2026

Managing the Customer Lifecycle: Best Practices for Account Modifications and Seamless Terminations via PortaSwitch

This article outlines managing the telecom customer lifecycle using PortaSwitch, highlighting best practices for seamless account modifications, temporary service suspensions, and clean contract terminations.

By Shaiful 2 mins reading

Billing Aug 13, 2026

Structuring Telecom Offerings: How to Configure Subscription Plans, Bundles, and Discounts in PortaBilling

This article explains how telecom providers use PortaBilling to create flexible customized offerings. It highlights methods for configuring automated subscription plans, setting up promotional bundles, and applying tiered volume discounts.

By Shaiful 2 mins reading

Billing Aug 4, 2026

Simplifying Customer Onboarding: A Step-by-Step Guide to Account Creation in PortaSwitch and Telinta

This guide explains the four step customer onboarding process using PortaSwitch and Telinta. It covers establishing billing profiles, assigning product tariffs, generating SIP credentials, and conducting final call activation tests.

By Shaiful 2 mins reading

Technical May 30, 2022

Best Tech For Data Saving

Bual-developed Streaming Control Protocol (SCP) was designed to replace Realtime Transportation Protocol (RTP) as a standard for online data transmission.

By Editor 1 mins reading

Technical May 24, 2022

No Data Collection

All encryption and decryption happens directly on the device. This guarantees no third-party access, meaning no one is able to decrypt your private calls and messages.

By Editor 2 mins reading

Billing Feb 18, 2022

How to make payment for Bual CloudPhone

Learning on how to make payment for Bual CloudPhone could not be more easier. Here is what you have to do in order to make payment for the plan you chose. The guides are separated to two topics, which is for New user and Existing user.

By Editor 2 mins reading

Technical Feb 18, 2022

What is Bual CloudPhone?

CloudPhone system is also known as internet calling or Voice over Internet Protocol (VoIP). It is a voice communication / telephone service that is accessible over a cloud-based IP network.

By Editor 5 mins reading